Thank you for visiting the Sound Sleep Store. We recognize the profound yet largely unrecognized impact that sleep disorders have on our health and wellness, performance, productivity, safety and healthcare costs. And so we are dedicated to raising the awareness of and providing solutions for sleep problems. General Shopping Information Some items in the store are free of charge and some are available for purchase directly through the store, using the familiar shopping cart and check out commonly used in many sites on the web. This store is powered by Yahoo! and so has their technology and web experience behind it. Items Available Through Amazon Some items are available for purchase through Amazon.com. When you choose this type of item, an additional, smaller window will appear allowing purchase, additional information and/or browsing on Amazon. Please note that the prices charged are identical to those you would find if you went directly to Amazon and not through the Sound Sleep store. Satisfaction It is our goal to help you get the sound sleep you deserve. If you are not satisfied with items purchased directly though our store (exlcuding those purchased through Amazon), we will be happy to refund your purchase. Shipping For those items purchased through Amazon, shipping is handled by Amazon or its 3rd party seller. Items purchased directly though the store are either delivered via email or via supplying an ID and password to access the product in a private and secure account created for you at the Sound Sleep website (www.soundsleepsolutions.com) Contact us Should you wish to contact us please email us storemanager@soundsleepsolutions.com